Live Answering Service 24/7 365 days, including all Holidays!
If you or your staff members at your company stay constantly busy, they may not have time to answer customer calls. Rather than add to your or their stress, you can outsource this service to improve efficiency and customer satisfaction. PWC Message Center offers a call forwarding service for the continental United States.
Available for all incoming calls forwarded during any office closures, disaster, call overflow, or phone service / internet provider / power interruption.
On-Call Personnel Dispatch
Appointment Verification
Call Overflow Support (No Answer or Busy Call Transfer)
Dispatch calls via Text/Secure Text/Email/Secure Email/Fax and/or Verbally
Patching & Conference calls
Obit Information Given
Call Statistic Reports
Available for all incoming calls forwarded during any office closures, disaster, call overflow, or phone service / internet provider / power interruption.
On-Call Personnel Dispatch
Appointment Verification
Call Overflow Support (No Answer or Busy Call Transfer)
Dispatch calls via Text/Secure Text/Email/Secure Email/Fax and/or Verbally
Patching & Conference calls
Obit Information Given
Call Statistic Reports
CALL OVERFLOW SUPPORT
Through your telephone company, your lines can be programmed to have calls routed to us after a designated number of rings or when your lines are busy.
REAL TIME MESSAGE TAKING
Operators take information with the same assurance of your own personnel. They are articulate and professionally trained.
REMOTE CALL FORWARDING
A phone number provided by your telephone company is forwarded to us at all times, allowing us to act as your office.
SERVICE DISPATCHING
Deliver your messages directly to you, using a variety of available delivery options - Alpha/numeric/digital page, text, fax, email, verbal and/or combination thereof.
RECEPTIONIST
Our Operators act as your Receptionist. Whether you're a small business or just need additional help, PWC strives to make your callers feel as though they are communicating directly with your company.
FRONT OFFICE SUPPORT
Operators provide support for your office personnel during peak times of the day or when your phone lines are busy. Through message taking and delivery to your office immediately, we act as your "helping hands".
TRAFFIC ANALYSIS REPORTS
Reports can be provided to you daily, weekly, or monthly to show call activity on your office line.
MESSAGE RECAP
A recap of all messages can be faxed and/or emailed to you on a daily, weekly, or monthly basis. This report details the time of the call, the message, the methods of dispatch, and how the message was delivered.
CALL OVERFLOW SUPPORT
Through your telephone company, your lines can be programmed to have calls routed to us after a designated number of rings or when your lines are busy.
REAL TIME MESSAGE TAKING
Operators take information with the same assurance of your own personnel. They are articulate and professionally trained.
REMOTE CALL FORWARDING
A phone number provided by your telephone company is forwarded to us at all times, allowing us to act as your office.
SERVICE DISPATCHING
Deliver your messages directly to you, using a variety of available delivery options - Alpha/numeric/digital page, text, fax, email, verbal and/or combination thereof.
RECEPTIONIST
Our Operators act as your Receptionist. Whether you're a small business or just need additional help, PWC strives to make your callers feel as though they are communicating directly with your company.
FRONT OFFICE SUPPORT
Operators provide support for your office personnel during peak times of the day or when your phone lines are busy. Through message taking and delivery to your office immediately, we act as your "helping hands".
TRAFFIC ANALYSIS REPORTS
Reports can be provided to you daily, weekly, or monthly to show call activity on your office line.
MESSAGE RECAP
A recap of all messages can be faxed and/or emailed to you on a daily, weekly, or monthly basis. This report details the time of the call, the message, the methods of dispatch, and how the message was delivered.
Contact us today to schedule your free quote or learn more about our call forwarding services.